Your Journey Matters

Privacy Policy for Zatino Travel

Effective Date: 1st January, 2024

At Zatino Travel ("we", "us", or "our"), we value your privacy and are committed to protecting the personal information that you share with us. This privacy policy explains how we collect, use, and protect your information when you visit https://www.zatinotravel.com ("the Website"). By using our Website, you agree to the terms of this Privacy Policy. We strive to maintain the highest standards of privacy and ensure that your information is handled responsibly and securely.

1. Information We Collect

We collect both personal and non-personal information to improve your experience with our services. The types of information we may collect include:

• Personal Information: Name, email address, phone number, address, travel preferences, and any other information you provide when you make inquiries or bookings through the Website. This also includes information you provide to us during customer support interactions, surveys, or any other direct communication with us.
• Non-Personal Information: Browser type, IP address, pages visited, and other technical details collected through cookies and similar technologies. This type of information helps us understand user behavior and improve our Website functionality, ensuring a smoother and more customized experience.

2. How We Use Your Information

We use the information collected from you to:

• Provide Our Services: We use your personal information to provide, operate, and maintain our services, ensuring you have a seamless experience from booking to traveling.
• Booking and Payment Processing: To process bookings, inquiries, and payments in a secure manner.
• Personalize Your Experience: Personalize your experience by tailoring our services to your preferences, offering you recommendations based on your interests.
• Communications: Communicate with you about our services, promotions, and updates, including information regarding your bookings, upcoming trips, or changes to our services. We may also send newsletters, special offers, and promotions if you opt in.
• Website Improvement: Improve our Website's performance and user experience through analysis of user behavior and trends, helping us provide a better interface and features for our visitors.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners, such as:

• Service Providers: To facilitate services like accommodation, transportation, and activity bookings, we work with trusted third-party providers. These partners only receive the information necessary to provide the requested services and are obligated to protect your data.
• Legal Obligations: To comply with legal requirements or respond to valid legal processes, such as subpoenas or court orders, we may share your information with law enforcement or other government agencies as required.
• Business Transfers: If Zatino Travel is involved in a merger, acquisition, or asset sale, your information may be transferred to the new business entity. We will notify you if such a transfer occurs and outline any changes to your privacy rights.

4. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and understand how you interact with our Website. This allows us to customize your experience and offer relevant content. You may control cookie preferences through your browser settings, but please note that disabling cookies may affect certain functionalities of the Website.

We also use analytics tools to gather non-personal information that helps us understand how our visitors use the Website. This data assists us in making informed decisions about improving our services and Website features.

5. Data Security

We take data security seriously and implement reasonable measures to protect your personal information from unauthorized access, loss, or misuse. These measures include technical, administrative, and physical safeguards designed to ensure the confidentiality and integrity of your data. Despite these precautions, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security. We encourage you to take steps to protect your own information, such as using strong passwords and avoiding sharing sensitive details over unencrypted channels.

6. Your Rights

You have rights concerning your personal information, including:

• Access: You can request access to the personal information we hold about you, and we will provide you with a copy of the data we have collected.
• Correction: You can ask us to correct inaccuracies in your personal information to ensure that it is complete and up to date.
• Deletion: You can request the deletion of your information in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected or if you withdraw your consent.
• Restrict Processing: In some cases, you may have the right to restrict or object to the processing of your personal data.

To exercise these rights, please contact us at info@zatinotravel.com. We will respond to your request within a reasonable timeframe, in compliance with applicable laws.

7. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to delete it. If you believe that a child has provided us with personal information, please contact us immediately so that we can take the necessary actions to remove such information from our records.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any significant updates by posting the revised policy on our Website and updating the "Effective Date" at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions, concerns, or suggestions about this Privacy Policy or our data practices, please contact us at:

Zatino Travel
Email: info@zatinotravel.com
Phone: +353- 469000086
Address: 15 Harcourt Street, Dublin 2, Ireland

We are committed to ensuring that your privacy is respected and that any personal information you provide is handled with care. Thank you for trusting Zatino Travel with your personal information. Your privacy is important to us, and we will continue to strive to protect it to the best of our abilities.